Privacy Policy
Effective January 1, 2026
Gilroy Epoxy Floors & Concrete Coatings, gilroyepoxyflooringandconcretepolishing.com, office@gilroyepoxyflooringandconcretepolishing.com
What this policy covers
This policy explains how Gilroy Epoxy Floors & Concrete Coatings handles the information you share with us through this website. We're a flooring contractor in Gilroy, CA, and we use what you send us to answer your questions, set up estimates and do the work you hire us for.
It applies to this site, starting from our home page, and to the calls, emails and form messages that come to us through it. You can learn more about who we are on our About page.
Information you give us
When you fill out our contact form, call or email us, we collect what you choose to share. That usually includes your name, phone number, email address, the property address and a description of the floor or concrete you want worked on.
Our contact form is run by an outside form service, so what you type is sent through that service to us. Please don't include payment card numbers or other sensitive details in the form, because we don't need them to schedule an estimate.
Information collected automatically
Like most websites, ours collects some basic information when you visit. That can include your browser type, device type, the pages you view, how long you stay and the site that sent you here, along with a general location based on your IP address.
We gather this through analytics tools and cookies, which are small files your browser stores so a site can recognize a returning visit. We use it to see which pages people find useful and to fix what isn't working. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.
How we use your information
We use what you send us to reply to you, schedule and give estimates, plan and complete jobs, send invoices and follow up on work we've done.
We may also use it to keep basic business records and to meet legal or tax requirements. We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. That includes the service providers behind our website, contact form, email and analytics, and any supplier or crew member who needs your address or job details to get the work done.
We may also share information if the law requires it, or to protect our rights, our crew or our customers.
How long we keep it
We keep contact and job information for as long as we need it to serve you, stand behind our work and keep the business records the law requires. If you reach out but don't hire us, we keep your message only as long as it's useful for following up.
When we no longer need information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us to tell you what personal information we have about you, to correct it or to delete it. You can also ask us to stop contacting you at any time.
California residents may have added rights under state law, and we'll honor those requests. We may need to confirm who you are before acting on a request, so we don't hand your information to the wrong person. Some records, such as invoices we must keep for tax purposes, may need to stay on file even after a deletion request.
Security and children's privacy
We take reasonable steps to protect the information you send us, but no website or email system is completely secure. If you'd rather not send details online, you can call us instead.
This site is meant for adults arranging work on their homes and businesses. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, tools or the law changes. When we do, we'll post the new version on this page, and continuing to use the site means you accept the updated policy.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (669) 205-6336 or reach us through our Contact page. We respond within 1 business day, and we'll let you know what we've done about your request.